A 5th generation family-run business, Crockett & Jones has been making shoes and boots for men since 1879. Each pair is made by hand using the finest leathers at its Grade II listed factory in Northampton.
Known for classic styles that stand the test of time, its shoes have graced the feet of Daniel Craig as James Bond, Prince Charles, and countless other stylish men across the globe.
The Burlington Arcade store opened in 1995, and offers the opportunity for each client to have their foot measurements taken by Crockett & Jones’ expert staff before test fitting their chosen shoes. Special orders and repairs are also available.
Everyone can rest assured that the safety of all our customers, employees and their families comes first, so we have all the safety measures in place for when our stores re-open on June 15th. We may not be able to shake your hand but we will make you feel very much at home, with our enthusiasm, courtesy and kindness, which you simply can’t get when ordering online. We may well be 2 metres apart in store but you will be well looked after and made to feel comfortable and relaxed.
Crockett & Jones Retail Safety Measures
All staff and customers will be required to use available hand sanitiser gel on entering all our stores.
All devices in store will be sanitised after each use, including: Telephones, credit card machines, keyboards and screens.
We will be managing the number of customers in store at any one time to ensure everyone is comfortable and safe, making it possible to adhere to our government’s social distancing measures. This may result in a short wait in our controlled queuing system outside our stores during busy periods.
Social distancing will be in place in our stores. We promise to continue to provide you with a retail experience of the highest level. We will uphold our usual professionalism, kindness and courteousness, albeit at distance with a sanitised shoe horn in hand!
To make you feel at ease when trying shoes on, we are enforcing a 48 hour Quarantine period on all tried on products and holding them in a dedicated area in our stockroom, before being made available for general use.
Our final promise, is to work with our customers as and when required. If you have special requirements that will make you feel at home in our retail stores, please do not hesitate to speak to a member of our retail team. They have all received training on our new trading environment and will always place the safety of our customers before all else.
|Mon - Sat:||09.30 - 18.00|
|Sun:||11.00 - 18.00|
+44 (0) 20 7499 6676